At the moment Naturospace is open 7/7 non-stop from 9:30 a.m. to 6:30 p.m.

Privacy policy

The purpose of this privacy policy is to inform users of the www.naturospace.com website about how their personal data is collected, used and protected.

Naturospace is committed to respecting the confidentiality of personal data in accordance with the General Data Protection Regulation (RGPD) and the French Data Protection Act.

Data controller

The data controller is :

SARL Émeraude
Boulevard Charles V
14600 Honfleur – France

Publication manager: Benoît Damico

If you have any questions about the protection of personal data, you can contact Naturospace using the contact form on the site.

Personal data collected

Data supplied voluntarily

When you use the forms on the site (request for information, contact…), the following data may be collected:

  • First and last name
  • E-mail address
  • Phone number
  • Message content

This information is necessary in order to respond to your request.

Automatically collected data

When you browse the site, certain technical information may be collected automatically:

  • IP address
  • Browser type
  • Operating system
  • Viewed pages
  • Consultation time
  • Anonymized browsing data

This information is collected in particular via cookies or audience measurement tools.

Purposes of processing

Personal data collected on the site may be used for :

  • Respond to requests sent via forms
  • Follow up exchanges with visitors
  • Improving the user experience
  • Analyze site traffic
  • Ensuring site safety

Data is never used for commercial purposes without the user’s consent.

Legal basis for processing

  • User consent
  • Naturospace’s legitimate interest
  • Compliance with legal obligations

Data recipients

The data collected is intended exclusively for Naturospace.

Some data may be processed by :

  • Site host
  • Technical service providers
  • Audience measurement tools

Shelf life

  • Contact data: up to 3 years
  • Browsing data: up to 13 months

Data security

Naturospace implements measures to protect data against :

  • Unauthorized access
  • Loss or destruction
  • Modification or disclosure

Cookies

The site uses cookies to :

  • Technical operation
  • Audience measurement
  • Improving the site

A banner allows you to accept, refuse or configure cookies on your first visit.

Your rights

  • Right of access
  • Right of rectification
  • Right to erasure
  • Right to object
  • Right to limitation
  • Right to portability

You can exercise these rights via the contact form.

Claim

You can lodge a complaint with the CNIL:
www.cnil.fr

Modification

This policy may be modified at any time. We invite you to consult it regularly.